Sapphire Resorts is a vacation ownership club based in Las Vegas and  operated by GetAways Vacations, with destination across the United States. It is a membership, not a hotel booking with over 25,000 members. 

If you’re thinking of joining, or if you’ve joined and want out, this guide is for you, as we explore the full ownership reality; climbing maintenance fees, availability, and a contract that might be hard to leave.

What is included with your Sapphire Resorts membership?

A Sapphire Resorts membership is a long-term vacation club contract through GetAways Vacations, not a simple hotel stay and not necessarily deeded real estate. You pay an upfront cost to join and annual maintenance fees after that. The commitment continues until you formally cancel or exit it.

Membership structure varies. The exact product, term length, and whether any part is deeded differ from contract to contract, so your own paperwork is the source of truth. Whatever the structure, the recurring fees do not stop on their own.

For context, GetAways Vacations has been an active member of the American Resort Development Association since 1990, and memberships include exchange access through RCI. None of that changes the core point: this is an ongoing financial obligation, and leaving it takes a deliberate, documented process.

How does the Sapphire Resorts membership work?

Membership gives you access to a network of US destinations, including Lake Tahoe, Big Bear, Sedona, Las Vegas, and Orlando, booked through a member concierge. You can also exchange through RCI for other affiliated resorts. Availability depends on timing, demand, and your membership level.

However your membership allocates vacation time, whether by points, weeks, or another method, the specifics are set out in your contract. Read those terms closely before you try to exit, because they govern transfer, surrender, and what you owe.

Where you signed, and why state law matters for exit

If you bought recently, the state where you signed usually controls your right to cancel. Sapphire is based in Las Vegas, and many members sign in Nevada, which allows 5 calendar days to rescind. Other states generally range from 3 to 15 days.

This rescission right cannot be waived, no matter what a salesperson says. The clock starts when you sign the contract or receive the required documents, not on the day of the presentation. Always confirm the exact window printed in your own agreement.

How do you cancel a Sapphire Resorts timeshare?

There are four realistic paths: rescission, a direct release request to member services, resale, and a professional exit company. The right one depends on how recently you bought, whether a loan is still open, and what you can document. Rescission is fastest, and the rest apply once that window has closed.

Before you start, gather your file: the purchase agreement, membership certificate, club rules, maintenance fee statements, any loan payoff details, and any written sales claims. A complete file makes every path stronger, and any denial you receive in writing supports your next step.

Rescission period

The rescission period is the easiest way to exit and only free exit. The catch is that it is only open for a few days, depending on your state. For it you need to send a timeshare cancellation letter by certified mail, and keep the return receipt as proof.

Deed back program

Several hotel chains have deed back program. You can reach member services at 844.472.7744 or memberservices@getawaysresorts.com. Do not assume a program exists until you have it confirmed. It is often that owners are denied an internal exit path, but even if you are, do not despair, 

Rental or resale

Resale rarely solves the problem for a membership like this. With no real estate title to convey and transfer restrictions in the club rules, secondary demand is close to zero. A listing is not an exit. Only a recognized transfer or a written release actually ends your obligation.

A professional exit company

A professional exit company fits when the direct path is denied or the situation is complex, such as an active loan, accounts in collections, or documented misrepresentation at the sale. A financed membership is harder still, because both the membership obligation and the loan have to be released together.
At Serenity 1 Consulting Group, we review the full contract file and match a strategy to it, using Judicial Based Cancellation for complex legal cases and the ABS Recovery Program for non-litigation release. Every engagement begins with a free consultation before any fee is discussed.

How to choose a legitimate timeshare exit company?

For many, a timeshare exit company is their best option to move forward on the termination of their timeshare contract. This is because exit teams are well-versed in the different strategies needed to exit big brand and smaller timeshares and they handle all the paperwork while keeping their customers informed about the process, no matter how difficult they are.

However, timeshare exit scams are not uncommon. As with any major financial decision, you should research thoroughly the timeshare exit company that you’re considering to ensure that you’re with a legitimate and the best timeshare exit company for your case.

Green flags

  • Verified BBB profile with substantive, recent client reviews
  • Attorney-backed exit strategies, not informal negotiation only
  • Multiple exit methods offered, matched to your specific contract
  • No substantial upfront fee before a case review is completed
  • Transparent communication about realistic timelines, typically 12 to 18 months
  • Written confirmation of the exit provided upon completion

Red flags

  • They guarantee a specific outcome or timeline before reviewing your contract
  • They advise you to stop paying maintenance fees or mortgage payments
  • They contact you unsolicited claiming to have a buyer for your timeshare
  • They have no verifiable BBB profile or have unresolved complaints on file
  • They request full payment before any case review or service agreement is in place