Last updated: June 02, 2026
We collect information you provide directly to us, including:
We may also automatically collect certain information when you visit our website, including your IP address, browser type, and pages visited.
Serenity 1 Consulting Group Account Security
By providing your mobile phone number during account registration on our secure web portal, you expressly consent to receive SMS text messages from Serenity 1 Consulting Group for account security purposes. Consent is not a condition of purchase, but is required for account access as two-factor authentication (2FA) is mandatory for all accounts.
You will receive one-time verification codes and security alerts only. This is NOT a marketing or promotional messaging program. Your phone number will never be used for advertising or shared with third parties for marketing purposes.
Message frequency varies based on your login activity. Expect 1-2 messages per login attempt.
Message and data rates may apply. Check with your wireless carrier for details about your text messaging plan.
Reply STOP to any SMS message to cancel. You will receive a confirmation message. Opting out will prevent account access as 2FA is required for security.
Reply HELP for assistance, or contact us at info@sonecg.com or (866) 222-7309.
To deliver authentication codes, we share your phone number with our SMS service provider (Twilio). Twilio is contractually obligated to use your information solely for message delivery and does not use your data for any other purpose.
Wireless carriers are not liable for delayed or undelivered messages.
Your phone number is retained while your account is active. Upon account closure, phone data is deleted within 30 days unless legally required.
For full SMS program terms, including detailed opt-in and opt-out procedures, see our Terms of Service.
We use the information we collect to:
We do not sell your personal information. We may share your information with:
Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Depending on your location, you may have rights to:
If you have questions about this Privacy Policy, please contact us at:
Serenity 1 Consulting Group
4455 Murphy Canyon Rd., STE. 100
San Diego, CA 92123
info@sonecg.com
866.222.7309