Privacy Policy

Last updated: January 15, 2026

Information We Collect

We collect information you provide directly to us, including:

• Name and contact information (email address, phone number)
• Information about your timeshare situation
• Communications you send to us

We may also automatically collect certain information when you visit our website, including your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Evaluate your case and provide consultation services
• Send you updates about our services (with your consent)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Our partner attorneys, CPAs, and licensed professionals who assist with your case
• Service providers who help us operate our business
• Legal authorities when required by law

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Serenity 1 Consulting Group
4455 Murphy Canyon Rd., STE. 100
San Diego, CA 92123
info@sonecg.com
866.222.7309