Serenity 1 Consulting Group is a San Diego-based timeshare relief and financial recovery company founded in 2015. We help timeshare owners exit unwanted contracts and explore financial recovery opportunities through a process that combines forensic analysis, legal partnerships, tax professionals, and dedicated case management.

This page exists because we believe every owner deserves to understand exactly who they are working with before making any financial commitment. If you are researching Serenity 1, you are in the right place as we will explain what we do, how we do it, and why we believe our approach is different.

Serenity 1 Consulting Group is Better Business Bureau (BBB) accredited with an A+ rating. We serve clients nationwide through two primary service models: Judicial Based Cancellation and the ABS Recovery Program. Every engagement begins with a free consultation.

Who founded Serenity 1 and why does it exist?

Serenity 1 was founded in 2015 with a straightforward mission: to give timeshare owners a professional, legally grounded path out of contracts that no longer serve them. The company was built around a frustration that many owners share: that the timeshare industry makes it very easy to get in and very difficult to get out.

Over the years, we expanded our services beyond exit consulting to include financial recovery programs for owners whose timeshare obligations had created broader financial harm. Today, Serenity 1 operates from San Diego, California, and serves clients across the United States, with the highest concentrations in Florida, Texas, California, Nevada, and the Carolinas.

The clients we work with are not a monolith. They are retirees on fixed incomes whose maintenance fees have tripled since they signed. They are families who inherited a contract they never asked for. They are veterans and first responders who were sold something under pressure and later discovered the exit door was locked. Every case is different, and we treat it that way.

What does Serenity 1 actually do?

Serenity 1 provides professional timeshare relief services through two distinct service models. Before recommending either, we conduct a full review of each client's contract, ownership structure, and financial situation. No two cases are the same, and the right approach depends entirely on the specifics of what you own and what you need from the process.
  • Judicial Based Cancellation: Designed for clients seeking a legal termination of their timeshare obligations. This pathway involves attorney oversight, contract review, legal strategy development, and compliance-focused exit execution. It is best suited for active timeshare owners with complex contracts, outstanding disputes, or situations that require formal legal support to resolve.
  • ABS Recovery Program: A financial recovery program that investigates whether a timeshare contract was securitized and whether recovery opportunities may exist as a result. The process involves forensic review of ownership documents, licensed broker reporting on CUSIP and securitization findings, regulatory filings, and coordinated case management across analysts, brokers, attorneys, and CPAs. It is designed for clients seeking financial relief beyond contract cancellation alone.

Both programs include end-to-end case management. From the moment you engage with us, a dedicated case manager coordinates every step of the process, keeps you informed, and serves as your primary point of contact throughout.

What services does Serenity 1 offer?

Our services span the full lifecycle of timeshare relief. This includes initial contract review and forensic analysis, development of an exit or recovery strategy matched to your situation, legal coordination through our attorney and CPA network, regulatory filing support, and written confirmation of your exit or recovery outcome upon completion.

We do not offer a one-size-fits-all solution because one does not exist. The right exit strategy for a deeded Wyndham timeshare with an outstanding mortgage is fundamentally different from the right approach for an inherited Vistana contract or a points-based Marriott agreement. We assess each case individually and recommend accordingly.

How Does Serenity 1 Compare to Industry Standards?

The timeshare exit industry has a significant number of fraudulent operators. The standards we hold ourselves to reflect what we believe every legitimate exit company should offer, and we are transparent about them.
  • BBB accredited with an A+ rating since April 2021
  • No money requested upfront before a case review is completed
  • Attorney-backed exit strategies, not informal negotiation only
  • Multiple service models matched to individual client circumstances
  • A multidisciplinary team including case managers, financial analysts, legal professionals, and tax professionals
  • Clear, written communication about process, timeline, and expectations before any commitment is made

How does Serenity 1's three-step process work?

Our process is designed to be transparent, structured, and free of surprises. Every client goes through the same three stages, with clear communication at each step before moving forward.
  1. Step 1: Discovery and file review. We review your timeshare contract, deed, maintenance fee history, and payment records. Our analysts look for indicators that determine which service model is appropriate for your situation and whether additional forensic review is warranted.
  2. Step 2: Forensic report and filing. A financial review is conducted, and all supporting documentation is assembled for processing. This stage produces the findings that inform the exit or recovery strategy applied to your case.
  3. Step 3: Recovery and resolution. Your case moves toward resolution through the applicable pathway. Your case manager keeps you updated throughout, and written confirmation is provided once the process is complete.

Why do timeshare owners come to Serenity 1?

The owners we work with come to us for different reasons, but the underlying frustrations tend to follow consistent patterns. Maintenance fees that started manageable and became unaffordable. Contracts that turned out to be far more complex than the sales presentation suggested. Resale markets that offered no real exit. Inherited obligations that families did not ask for and do not want.

We also work with owners who tried other routes first. Some contacted their developer directly and were told they did not qualify for an internal exit program. Some attempted resale and found no buyers. Some worked with another company and did not get the outcome they needed. Wherever you are in the process, a case review with our team costs nothing and carries no obligation.

Frequently asked questions about Serenity 1 Consulting Group

What is Serenity 1 Consulting Group?

Serenity 1 Consulting Group is a San Diego-based timeshare relief and financial recovery company founded in 2015. We help timeshare owners exit unwanted contracts and explore financial recovery opportunities through two service models: Judicial Based Cancellation and the ABS Recovery Program. We are BBB accredited with an A+ rating.

Is Serenity 1 a legitimate timeshare exit company?

Yes. Serenity 1 is BBB accredited since April 2021 with an A+ rating. We do not request money upfront before completing a case review, we use attorney-backed exit strategies, and we provide written documentation of outcomes. We encourage every prospective client to verify our BBB profile and read independent reviews before making any decision.

How much does Serenity 1 charge?

We do not quote fees before reviewing your case. Every situation is different, and the cost of our services reflects the complexity of the contract, the service model required, and the scope of work involved. We discuss fees transparently during the consultation process, after the case review is complete, before you are asked to commit to anything.

What timeshare brands does Serenity 1 work with?

We work with owners of contracts from all major timeshare developers, including Wyndham, Marriott Vacation Club, Hilton Grand Vacations, Westgate, Bluegreen, Diamond Resorts, Holiday Inn Club Vacations, and Hyatt Vacation Club, as well as independent resorts and vacation club memberships.

How do I get started with Serenity 1?

Contact us to schedule a free consultation. During that call, we collect basic information about your contract and ownership situation, conduct a preliminary review, and explain which service model may be appropriate for your case. There is no obligation to proceed, and no fee is discussed until after the review is complete.